Terms & Conditions

Flo-Force Pro · Pressure Washing & Gutter Cleaning · Serving Long Beach and Los Angeles County
Effective date: November 9, 2026

1. Services and service area

Flo-Force Pro provides exterior cleaning services that may include pressure washing, soft washing, driveway and concrete cleaning, sidewalk cleaning, patio and pool-deck cleaning, house washing, fence washing, commercial surface cleaning, parking-lot cleaning, and gutter cleaning. Service availability depends on the property, requested work, access, and our ability to safely perform the job. Our general service area is Long Beach and Los Angeles County; travel or service-area limits may apply.

2. Quotes, estimates, and pricing

• Prices shown on the website are starting rates and are not a guaranteed final price.
• Final pricing may depend on measured area or length, surface material, buildup, staining, condition, height, access, water availability, required equipment, and the agreed scope of work.
• A phone estimate is preliminary and may change after an on-site inspection or once actual conditions are visible.
• Any minimum service charge, package price, discount, additional charge, or estimate expiration will be stated in the applicable quote when relevant.
• We will seek your approval before performing work that materially expands the agreed scope or increases the quoted price.

3. Scheduling, cancellations, and weather

Any requested appointment is subject to confirmation by Flo-Force Pro. A request or message sent through this website is not, by itself, a confirmed appointment. A booking deposit may be required to reserve a service date; the deposit amount and payment terms will be stated in the written quote or service agreement and must be disclosed before you agree to the booking. If you cancel on the scheduled service day, the booking deposit will be forfeited and will not be refunded, provided this policy was disclosed to you and accepted when the appointment was booked. For cancellations made before the service day, any deposit refund or other applicable terms will be as stated in your written quote or service agreement. We may need to reschedule or stop work because of weather, unsafe conditions, equipment issues, water restrictions, access problems, or other circumstances outside our reasonable control; if Flo-Force Pro must cancel or reschedule, contact us to arrange a new date or discuss the deposit. Please contact us as early as possible if you need to change an appointment.

4. Customer responsibilities and property access

Before work begins, you agree to:

• Provide accurate information about the property, surfaces, requested work, and any known concerns.
• Have authority to request the work and obtain permission from the property owner, landlord, association, or other responsible party when needed.
• Provide reasonable access to the work areas and, when agreed in advance, access to a usable water source and electrical outlet.
• Move or protect vehicles, furniture, decorations, planters, outdoor equipment, and other personal property from the work area.
• Secure pets, keep children and other occupants away from active work areas, and tell us about delicate landscaping, nearby openings, leaks, electrical concerns, or other hazards.
• Close windows and doors and notify us of areas where water must not enter.

We may pause, modify, or decline work if access is unavailable or conditions present a safety or property-damage risk.

5. Surface conditions and cleaning results

Cleaning results vary with surface type, age, prior maintenance, weathering, oxidation, porosity, existing damage, and the type and depth of staining. Some rust, oil, paint, mineral deposits, efflorescence, organic growth, and other discoloration may not be fully removable. Cleaning is not a repair, restoration, or guarantee that a surface will look new.

Pressure, water, and cleaning solutions can affect loose paint, deteriorated coatings, oxidized siding, aged wood, cracked concrete, failing grout, damaged seals, and other fragile or previously compromised materials. We will use a method we consider reasonably appropriate for the conditions we can identify, but hidden defects or pre-existing deterioration may become more visible during or after cleaning. Please point out known defects before work starts.

6. Gutter cleaning

Gutter cleaning is intended to remove accessible debris from the agreed gutter areas. It does not guarantee that gutters, downspouts, underground drains, or drainage systems will flow properly or be free of defects. We do not include repairs, reattachment, sealing, or replacement unless specifically listed in the written quote. Hidden damage, corrosion, loose fasteners, inaccessible sections, or unsafe conditions may limit the work.

7. Payment

Unless your written quote states otherwise, payment is due when the agreed work is completed. A booking deposit may be required to secure an appointment. The deposit amount, due date, accepted payment methods, balance due, and any other payment terms will be disclosed in your written quote or service agreement before booking. The day-of-cancellation deposit forfeiture policy is described in Section 3. Please raise any concern about the completed work promptly so we can review it.

8. Cleaning packages

Cleaning packages are customized to the property. The services included, price, exclusions, and any cancellation or rescheduling rules must be stated in a separate written quote or service agreement.

9. Safety and environmental conditions

We may refuse or discontinue work around unsafe electrical conditions, unstable surfaces, hazardous materials, severe deterioration, unsafe heights, aggressive animals, or other hazards. Work will be performed subject to applicable laws, regulations, and water-use restrictions. Customers must disclose known site hazards and must not direct us to discharge water or cleaning products into areas where discharge is prohibited.

10. Photos and project documentation

We may take photos for estimating, documenting work conditions, or quality review. We will not use identifiable photos of your property in public advertising or promotional materials without your permission, except where otherwise permitted by law.

11. Website and electronic communications

Website descriptions and starting prices are provided for general information and may be updated. Quote forms on this website open a message in your device's messaging application addressed to Flo-Force Pro. You choose whether to send that message. Your wireless carrier's messaging and data rates may apply. This website does not itself confirm appointments or provide a live booking system.

12. Responsibility and limitation of liability

Nothing in these terms is intended to waive rights or remedies that cannot legally be waived, or to exclude liability where exclusion is prohibited by law. To the extent permitted by applicable law, Flo-Force Pro is not responsible for loss or damage caused by inaccurate information supplied by the customer, undisclosed pre-existing conditions, hidden defects, items left in the work area, or conditions outside our reasonable control. Any claim concerning our work should be brought to our attention promptly so the facts can be reviewed. This section does not excuse our own negligence or misconduct where liability cannot legally be limited.

13. Changes to these terms

We may update these website terms from time to time. The effective date at the top of this page shows when this version took effect. Changes do not alter a project-specific written agreement already accepted by both parties unless the parties agree otherwise in writing.

14. Governing law

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules, except where applicable law requires otherwise. Any dispute will be handled in a court with proper jurisdiction and venue under applicable law.

15. Contact

For questions about these terms, a quote, or a service, contact Flo-Force Pro at (951) 730-1541 or floforceprollc@gmail.com.